In the field of plastic machinery, it is very important to assist customers in debugging and installing, as well as training personnel, and provide long-term and timely after-sales service.

1: Notify the customer of the approximate completion time of the equipment

2: Notify the customer to prepare the factory infrastructure work in advance

3: Check customer preparation work, including electricity, water, gas, and raw materials

4: Arrange personnel one week in advance and handle special situations accordingly

5: The general training time for regular production line debugging is 7 to 10 days

6: The technical personnel are in place,

One day auxiliary installation and wiring

Second Sky Flight Test

On the third day, waiting for materials to test the machine

On the the fourth day, after the equipment is stabilized, personnel can be trained, mainly for basic operations and the parts that need attention

7: Customers will evaluate and sign based on the performance of our debugging personnel, and the feedback will be submitted to our after-sales department for archiving

There may also be some unexpected situations along the way, and customers should be prepared:

a: Reasons for some components of the equipment

b: Reasons for raw materials

c: Due to unforeseen human factors

d: Reasons such as incomplete preparation of customer infrastructure

Based on our years of experience, we will try our best to avoid some internal reasons, and our experienced technicians will also eliminate external factors such as raw materials as early as possible.

So it is particularly important to communicate and prepare with customers in the early stage. Often, when people are in place, customers need more time to prepare, such as electricity, water, etc. These require good communication between both parties.

The above content is for reference of some new customers, and our company will also provide corresponding assistance and cooperation according to different situations of different customers.